support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support - Interaction with clients through meetings, calls, and emails - Handling Tickets and Tasks with the the analysis and resolution of Production Support calls - Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
process. Regular interactions through meetings, calls and emails: with central prduct owners for IAR.
process. Regular interactions through meetings, calls and emails: with central prduct owners for IAR.
(IT) for all the client's Plants Be the telephone call receipt of IT incidents related to production issues
within I.T Understand System Analysis Perform on-call duty as and when required Participate in various
Scanners for all users. Identify problems; log calls with Service Desk and escalate matters to senior
CONTRACT POSITION 12 MONTHS - CENTRE OF TSHWANE
FINANCIAL BACKGROUND. SNR BUSINESS ANALYST
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused