Working Relationships : Internal: Team members Key Account Managers Operations Support Staff Development teams
collaboration, supportiveness, ownership, and accountability. Provide on-the-job training and practical and concise communications to stakeholders. Accountabilities: Provide support to the Software Development
collaboration, supportiveness, ownership, and accountability. Provide on-the-job training and practical and concise communications to stakeholders. Accountabilities: Provide support to the Software Development
Take personal ownership of problems with full accountability KPI's Customer Communication Positive feedback Take personal ownership of problems with full accountability KPI's Customer Communication Positive feedback
performance of direct reports and hold them accountable for managing the performance of their direct performance of direct reports and hold them accountable for managing the performance of their direct
Working Relationships : Internal: Team members Key Account Managers Operations Support Staff Development teams Working Relationships : Internal: Team members Key Account Managers Operations Support Staff Development teams
and collaborating with stakeholders. Keep GT accountable for all technical deliverables. Provide guidance and collaborating with stakeholders. Keep GT accountable for all technical deliverables. Provide guidance
Within Customer Service Level Agreements. Take accountability of issues of major or repeated incidents and Within Customer Service Level Agreements. Take accountability of issues of major or repeated incidents and
Customer Service Level Agreements.
Mentoring and growing others Hold team members accountable to a standard of excellence and galvanise them