& Support Engineer will be responsible for assisting with the maintenance, support, and optimisation network solutions Main Duties/Key Results Areas: Assist in the installation, configuration, and maintenance issues, including connectivity and access problems. Assist in the setup and maintenance of network security
Support Engineer will be responsible for
assisting with the maintenance, support, and optimisation
Duties/Key Results Areas:
)
Acquire knowledge of the systems in charge and assist users to make the best use of the functionalities Implement computer tools that meet the needs of users. Assist users in creating reports. Maximize the ability
certification or Diploma in Information Technology. Valid Driver's License. Experience with firmware upgrades, reprogramming
client expectation · Contact development teams to assist in incident resolution in relation to system alert
Investigating issues and requests received from Clients. Assisting with data manipulation, database changes and database
resolve IT-related problems efficiently
• Assist in implementing new technologies and systems
write and speak (advantageous)
simple SQL queries to retrieve and update data. Assist in developing and testing basic SQL scripts. Help