are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum (including root cause), providing reporting at campaign, agent and work process levels, making recommendations Matric (National Senior Certificate is a minimum requirement). 2 years Quality Assurance experience withing PowerPoint). Ability to work independently. May be required to liaise directly with client. Excellent interpersonal
Centre with numerous campaigns, each with unique requirements and standards of excellence. We are seeking the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, outlining the skills, attributes, and competencies required. Collaborate with campaign managers and stakeholders for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools
remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues globally. This is a highly responsible role that requires you to contribute to the aviation value chain producing safe quality load sheets. A load control agent is responsible for the processing of flights, this minimum requirements for the Load Control Agent role are the following: German Load Control Agent A2 German matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful resolution or escalation. If you meet the above requirements Apply Now Description Job Description: Respond
system). Escalate issues to relevant people when required. Qualify issues before escalating them to solutions Manage audio and visual content for clients where required (e.g. For advertising). Load and schedule content
client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful resolution or escalation. If you meet the above requirements Apply Now Description Job Description: Respond
system). Escalate issues to relevant people when required. Qualify issues before escalating them to solutions Manage audio and visual content for clients where required (e.g. For advertising). Load and schedule content
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated for overtime where workloads require • Logging of faults where required • First time resolution and ownership ownership of any query received Recommended Requirements and Experience: • Previous call-centre experience
Generative AI, Scripting in ServiceNow, Virtual Agent) to Develop analytics and reports on Service Now solutions with our agile toolchain. No on-call duty required at this point Qualifications: Completed university Generative AI, Scripting in ServiceNow, Virtual Agent) Alternatively, sound JavaScript development experience working style Possibly travel to Germany as and when required Hands-on & positive can-do attitude High proficiency
Optimizing Data. Analysis & Co-ordinating Sales Agents Performance. Microsoft Excel/Google Sheets Processes