business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
strong understanding of the company's products/services. Must have strong technical aptitude with a knack strong communication skills for internal staff /customers. Communication in writing and verbal well presented issues. Commitment to maintaining high levels of customer satisfaction, E-mail CVs to jefftalentsphere.world Managing and process all equipment received from any customer or any order/job card. Ensuring that the equipment equipment is released back to operations/customer. Ensuring that all customer orders received to be repaired or
Work directly with customs in country as well as companies, partners and agents to process client's shipments process on each shipment and directly managing the customs clearance, license/permit applications and delivery relationships with various stakeholders, such as customs officials and company partners Analytical, research
GTG007535-LR-2 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The a passion for delivering top-notch customer service. As a Customer Support Engineer, you will be our clients' are resolved promptly and effectively. Manage customer inquiries and support tickets using PSA. Provide administration through Microsoft 365 and Web Hosting Services. Maintain and update our internal knowledge base to and manage Service Level Agreements (SLAs) to ensure timely resolution of customer issues. Document
in planning and executing SAP system upgrades, service pack installations, and enhancement pack upgrades Proficient in ITIL processes, especially Incident, Service Request, and Problem Management. Experience in platforms, and services. Knowledge of security and backup administration. Understanding of IT Service Management development life cycle methodologies. Knowledge of retail industry models is advantageous. Competencies Basic Familiarity with Google Suite. Personal resilience, energy, and drive. Customer orientation. Innovative and
management input
Retail Knowledge: Advanced understanding of retail system functionality and
management input
Retail Knowledge: Advanced understanding of retail system functionality and
announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client troubleshooting patch failures. Collaborate with Customer Engineers on complex issues and project rollouts Continuously seek opportunities to improve IT systems and service delivery. Maintain comprehensive documentation 365 Suite, including licensing, products, and services. At least 2 years of experience with virtualised
strong understanding of the company's products/services. Must have strong technical aptitude with a knack strong communication skills for internal staff /customers. Communication in writing and verbal well presented issues. Commitment to maintaining high levels of customer satisfaction, E-mail CVs to jefftalentsphere.world Managing and process all equipment received from any customer or any order/job card. Ensuring that the equipment equipment is released back to operations/customer. Ensuring that all customer orders received to be repaired or