search indexing, relational databases, caching, monitoring, image recognition, profiling, load balancing
scope. This entails the planning, budgeting, monitoring and reporting on the project, and may include
departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas for
these can impact on application solutions. · Monitoring or optimizing the performance, security, backup
escalated customer issues and provide resolutions Monitor and analyse support metrics, identify areas for
and content of the process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall release
Ensuring service delivery to the business through monitoring of SLAs Business expectations Perception – Uphold
Duties:
The post aims to identify, implement, and monitor process environment changes to reduce lead-time
problem-solving and recommend potential solutions.
ensure the system is properly implemented, and monitoring whether requirements are being met. Managing