Central
recurring problems and report in weekly meeting Alert Management • Use and update the knowledge base of
training. · Assisting in the setup of monitoring and alerting systems. · Proactively ensure that the systems
flows Implement workflow automation, triggers, and alerts within the CRM system to improve efficiency and
the platform. Ensure monitoring exists and that alerts are raised in the events of failure, slow-down
Proficiency in infrastructure maintenance and alerting routines. Knowledge of policies, procedures, training
network and server monitoring tools and respond to alerts; Oversee the implementation and management of cloud
models and thresholds based on factors like desired alert volume and acceptable false positive rates. Troubleshooting
models and thresholds based on factors like desired alert volume and acceptable false positive rates. Troubleshooting
models and thresholds based on factors like desired alert volume and acceptable false positive rates.