with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive Word and Microsoft Outlook skills • Individual life policy administration knowledge and experience R12
the following link: Justice/Criminal/NRSO ADS: Centre for Psychological Services and Career Development
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive Word and Microsoft Outlook skills • Individual life policy administration knowledge and experience R12
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising