Join our bustling GP practice as an experienced medical receptionist We are seeking a dedicated individual on-site position. Requirements: Minimum 5 years of Medical Practice reception/admin experience (Non-negotiable) Healthbridge systems (advantageous) Knowledge of medical billing, payment allocation, and working from remittances for the practice and associates Experience in medication and stock management, including packing, ordering Excellent telephone etiquette Familiarity with various medical aids and insurances Proficiency in ICD10 coding
Scheduling:
Medical Records Management:
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
emails, deliveries, complaints and compliments, nurse call buttons, maintenance admin, communication book admin including Stock takes, orders and deliveries for medical consumables, linen, cleaning materials and stationery duties by receiving all in-coming telephone calls and directing call appropriately, and being aware of all in Healthcare administration and working with medical aids Basic accounting knowledge Experience in customer
emails, deliveries, complaints and compliments, nurse call buttons, maintenance admin, communication book admin including Stock takes, orders and deliveries for medical consumables, linen, cleaning materials and stationery duties by receiving all in-coming telephone calls and directing call appropriately, and being aware of all in Healthcare administration and working with medical aids Basic accounting knowledge Experience in customer
Customer Experience
Local Marketing
environment. Responsibilities: Customer Experience Call answering and messages taking Diary management and and initiatives as assigned by the Shared Service Centre Manager Local Marketing Create marketing collateral
environment. Responsibilities: Customer Experience Call answering and messages taking Diary management and and initiatives as assigned by the Shared Service Centre Manager Local Marketing Create marketing collateral
spectrum of investments from RAs to Unit Trusts, medical aid, short term policies etc, are in the market and the company offers R1000 per month towards medical aid. Company does not contribute towards pension/retirement