Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with calls that are coming in. Managing IT engineers, sending the engineers the calls that come in, providing providing support for the call that the engineer is attending, handling anything related from beginning of the information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update
sequence numbers. Ensure the use of Rate myself service. Ensure that credit is processed within required
DESCRIPTION
To render an efficient debt collection service in order to meet Telkom's business objectives
and provide co-ordination support to the Client Services & Projects division. Desired Skills, Experience policies, and guidelines relating to the Client Services and Projects' Provincial office in consultation consultation with the Senior Manager: Client Services and Projects. Assist in the monitoring, evaluation and reporting flagging them as required. Work with the Head clients services and projects to prioritize an agenda and focus stakeholder meetings as directed by the Head: Clients Services and Projects with the purpose of ensuring follow-up
seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING PROVIDED What can expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders need from you: A genuine passion for customer service and admin Be approachable and confident interacting Basic: R 4000 plus commission The post Customer Service/Retail appeared first on freerecruit.co.za .
for a Pump Service Coordinator Receive calls and faxes/e-mails from customers regarding service quotations processing Coordinate schedules of Service Engineers for on-site service requirements Provide frequent order pump service environment) Technical qualification will be advantage (Ndip Mechanical Engineering) Working
Customer Service, Receptionist, Century City, Cape Town. Company Name: Live Wire. Experienced (min 5 5 years) Customer Service / Receptionist & QuickBooks Online invoicing Position for. Must be Bilingual maintain high standards of customer service and manage 4 service teams. Hours: 7.30 am to 4.30 pm Mon-Fridays
Daily Queries - Attending to Daily Queries and Ensuring Feedback provided timeously
o Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello within 24 hours
o Ensuring daily reports are received in time from LSP’s
o Analyze d
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Qualifications: