the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities a high standard of general housekeeping and administration To ensure shop assistant / cashiers are trained legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To controls, returns policies and all other relevant administrative duties related to minimising stock losses and procedures at the point of sale. To deliver superior customer service by acting as a brand ambassador, being
Key suppliers on a regular basis • General Administration • Attend and prepare for weekly SOP meetings Procurement). • Assisting with supplier quotations & liaison (gifting) • Provide support and assistance to the
Key suppliers on a regular basis • General Administration • Attend and prepare for weekly SOP meetings Procurement). • Assisting with supplier quotations & liaison (gifting) • Provide support and assistance to the
store, staff, and customers.
Customer Experience
Responsible for customer satisfaction within
store and the implantation and adherence to the customer service programme.
Hygiene And House
material and events.
Administration
Perform all administrative functions related to this position
SKILLS REQUIRED
Honest and trustworthy
Customer service orientated and a willingness to deal with
independently and as part of a team
Good administration skills
BENEFITS
Cost to Company
Staff Management. Stock Control. Reports. Vendor liaison. Retail hours working every 2nd weekend. 10 years
Staff Management. Stock Control. Reports. Vendor liaison. Retail hours working every 2nd weekend. 10 years
plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences changes/improvement suggestions Administration and Cash Ensure that the standard of administration and procedures in to alarm call outs Customer Services Train staff in customer service Assist customers with enquiries and and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Assign employees to specific duties
plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences changes/improvement suggestions Administration and Cash Ensure that the standard of administration and procedures in to alarm call outs Customer Services Train staff in customer service Assist customers with enquiries and and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Assign employees to specific duties
company in the future
are dynamic, helpful, and believe in making our customers look and feel good. PURPOSE OF POSITION: Leading cost control, mitigating risks and stock loss, administration, and ensuring world-class store standards. RESPONSIBILITIES: Increase sales by focusing on customer service and world-class store standards, maintenance by driving efficiencies in the store. Ensure administrative duties within the store are done according for retail is essential to deliver a world-class customer experience. Demonstrate integrity and willingness