internationally for over 5000 clients Manage customer relationship from a service perspective through a structured communication approach Understand customer needs through proactive continuous customer diagnosis Create, implement follow-up service account plans in alignment with customer and account team Create, implement and follow-up follow-up quality plans per account in line with customer and account team Identify sales opportunities, create service contracts Manage internal interfaces and customer to assure efficient delivery of service and quality
internationally for over 5000 clients Manage customer relationship from a service perspective through a structured communication approach Understand customer needs through proactive continuous customer diagnosis Create, implement follow-up service account plans in alignment with customer and account team Create, implement and follow-up follow-up quality plans per account in line with customer and account team Identify sales opportunities, create service contracts Manage internal interfaces and customer to assure efficient delivery of service and quality
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments Grade 12 3-year qualification in counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards returns and repairs Establish and build Customer relationships and take personal ownership of resolving
goods / products to the customer for order fulfillment. Receive orders via customer portals and process Qualify delivery process Build and maintain client relationships Attend to and resolve queries and disputes timeously reconciliation to verify Order Book is aligned with customer orders Do credit notes and debit notes according MS Office and Syspro. MS Excel expert. Customer Relationship Management Systems. Logistics software Team Team work - collaborate and build relationships between departments. Good problem-solving skills Systems
global marketplace and delivering exceptional customer service. They are looking for a talented Logistics you will:
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent
consistent delivery of excellent Customer service across all departments
Grade 12
3-year qualification
/>Ensure customer satisfaction by delivering in full and on time
Achieve agreed Customer Service
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer service standards
returns and repairs
Establish and build Customer relationships and take personal ownership of resolving
detail and customer service. You will require the ability to build good relationships with customers and suppliers rules and requirements of Online Trucks and the customer at all times Skills Must be able to operate and rules and requirements of Online Trucks and the customer at all times Good communication skills Safety/security Trucks and our Clients Ability to build positive relationships and uphold a professional company image Key to work to accommodate the requirements of the customer and is, therefore, obligated to work flexible
Manufacturing Industry Familiar with shipping regulations, customs and freight procedures - local and international MS Office and Syspro . MS Excel expert . Customer Relationship Management Systems. Logistics software Ability reconciliation to verify Order Book is aligned with customer orders Do credit notes and debit notes according goods / products to the customer for order fulfillment. Receive orders via customer portals and process Qualify delivery process Build and maintain client relationships Attend to and resolve queries and disputes timeously
team
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments.
Qualifications and
counts