Source rates from service providers depending on the services requested by the customer (shipping lines to customers. Opening, maintaining, and finalisation of shipment files. On boarding of customers onto onto K2 Workflow System. Ensuring that all customer documentation received is accurate, complete and per bookings with shipping lines and send details to customers. Send transport instructions to the transporter dates and keep customer informed. Confirm packing address with customers. Ensure customers complete clearing
timeously. Zero Air Freights
Send suppliers call offs.
Maintain minimum and maximum stock levels
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Good people skills, a team player and customer orientated.
Prioritization / Time Management
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain Town, Durban, and Johannesburg, as well as direct customer delivery. With well-resourced facilities in major rates from service providers based on customer needs. Prepare and issue quotations to customers. Manage to finalisation. Onboard customers onto the ERP System. Ensure all customer documentation meets company
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain Town, Durban, and Johannesburg, as well as direct customer delivery. With well-resourced facilities in major rates from service providers based on customer needs. Prepare and issue quotations to customers. Manage to finalisation. Onboard customers onto the ERP System. Ensure all customer documentation meets company
duties Communicating with warehouse manager. Customer Service. To be considered for this position you will experience. Good time management skills. Excellent customer service. Ability to work in a small team. Good interpersonal
logistics processes and maintaining high standards of service delivery. Minimum Qualifications, Skills and Experience: Strong understanding of shipping regulations, customs procedures, and international trade compliance environment. Strong commitment to quality and customer satisfaction. Key Responsibilities: Develop and Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to compliance with international shipping regulations and customs requirements. Collaborate with internal teams,
logistics processes and maintaining high standards of service delivery. Minimum Qualifications, Skills and Experience: Strong understanding of shipping regulations, customs procedures, and international trade compliance environment. Strong commitment to quality and customer satisfaction. Key Responsibilities: Develop and Negotiate bulk freight rates and contracts with services providers, generating innovative solutions to compliance with international shipping regulations and customs requirements. Collaborate with internal teams,
ensuring efficient and timely delivery of goods and services. Responsibilities: Achieve regional goals and and revenue targets Ensure compliance to customs and SARS requirements Oversee daily operations and manage and commercial teams Engage regularly with key customers Drive commercially focused business vision Develop excellence and embed it in the region Exceed customer service requirements Maintain a safe operating environment
ensuring efficient and timely delivery of goods and services. Responsibilities: Achieve regional goals and and revenue targets Ensure compliance to customs and SARS requirements Oversee daily operations and manage and commercial teams Engage regularly with key customers Drive commercially focused business vision Develop excellence and embed it in the region Exceed customer service requirements Maintain a safe operating environment