Head Critical Services - National & Cross Border Vehicle Recovery Operations - AA/EE - JHB North
A Critical Services is required to focus on developing, implementing and reviewing the Critical Services strategy recovery rate and exceed the required customer service delivery standards.
Experience & Qualifications the creation of a strategy to guide the Critical Services department as determined by the strategic objectives Critical Services.
Ensure alignment of the strategic goals for the Critical Services department
contacted directly. In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated THAT THIS IS A JUNIOR TRAINEE POSITION - TO BE TRAINED & GROOMED FOR A FUTURE OPERATIONS MANAGER POSITION
contacted directly. In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated THAT THIS IS A JUNIOR TRAINEE POSITION - TO BE TRAINED & GROOMED FOR A FUTURE OPERATIONS MANAGER POSITION
is POPIA (Protection of Personal Information Act, 2013) compliant.
activities, improving overall business functions, training heads of departments, managing budgets, developing the salon in accordance with company guidelines Service oriented, providing a professional and exceptional exceptional client experience Strong customer service, communication and interpersonal skills Assisting with taken in order to complete tasks Recruit, select, train, assign, schedule, coach, counsel, and discipline production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify
Supervisor, you'll oversee a team of customer service representatives, ensuring they provide exceptional clients. Your responsibilities include coaching and training staff, resolving escalated issues, monitoring departments to optimize processes and maintain high service standards. Strong leadership, communication, and pr.ofessionaI and timely call handling. Provide training where necessary. Ensure dropped/lost calls are quotes, POD's and collections, resolving by COB. Train clients on portal functions Call clients weekly
harbour authories, shipping lines, banking, DCCI, Government departments, etc).Candidate
12 or equivalent
To enhance the operations and service delivery of the Communication Network in support of SAN requirements maintenance, keeping logistical records and assists with training relevant to all Communication equipment Your appointment defective sub-system and replacing it with a serviceable unit. Repairing any defective Line Replacement mentor for trainees allocated to undergo practical training. Carry out all Acceptance Test Procedures (ATP's) Decision Making Adaptable Stress Tolerant Minimum Training required to perform the job including time period
identified within specified time. Food Safety / Governance and Compliance (Including Customs compliance) Monitor any trends in food and operational safety, governance and compliance issues and proactively address