experience for the guests, offering them an outstanding service, through the preparation of a large variety of
mindset with a commitment to providing exceptional service.
Initiative Must adhere to World Class Hospitality and Service Standards Honest, have good integrity, proactive person who has career ambitions Experience in the service industry especially in dealing with guests and
departure, check-out and billing • Concierge services (Booking of restaurants, transport, etc.) • Recommendations with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security
Initiative Must adhere to World Class Hospitality and Service Standards Honest, have good integrity, proactive person who has career ambitions Experience in the service industry especially in dealing with guests and
departure, check-out and billing • Concierge services (Booking of restaurants, transport, etc.) • Recommendations with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security
administration, food-liquor costing, stock reporting, service quality control, opening & closing procedures
primary duties of the role include maintaining service levels, recruitment, staff management and training
Managing stock control and orders Managing Bar service and control Management of guest delight activities