customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
responses Provide actionable data to internal support groups Analyze statistics to determine customer levels Use quality monitoring data management systems Monitor customer queries/complaints and ensure
team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec experience advantageous)
maintain 1, 2 or more workable hair replacement systems and provide client with appearance continuity. regime. To provide education, information and support for client's proper handling of new hair replacement
maintain 1, 2 or more workable hair replacement systems and provide client with appearance continuity. regime. To provide education, information and support for client's proper handling of new hair replacement
but they also know they can count on you for top support, that no task is too big or small for you, you measurement of how well the company service and support is to their existing accounts. Overall, you will driven environment and work well with processes and systems in place. You need to be Microsoft Office proficient
but they also know they can count on you for top support, that no task is too big or small for you, you measurement of how well the company service and support is to their existing accounts. Overall, you will driven environment and work well with processes and systems in place. You need to be Microsoft Office proficient
Funeral Operations Consultants are the front line of support for clients and customers and they help ensure initiatives, training and pilot groups Participates in system and application testing, as needed Handle changes Sales or in any related area Proven customer support experience Track record of over-achieving quota skills and active listening Familiar with CRM systems and practices Customer orientation and ability you understand their feelings and offer them the support they need to feel better. You can also use empathy
Funeral Operations Consultants are the front line of support for clients and customers and they help ensure initiatives, training and pilot groups Participates in system and application testing, as needed Handle changes Sales or in any related area Proven customer support experience Track record of over-achieving quota skills and active listening Familiar with CRM systems and practices Customer orientation and ability you understand their feelings and offer them the support they need to feel better. You can also use empathy
and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after