Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information about products
interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis, and
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
doesn't get frustrated easily – on the phone and email. That is conscientious, confident (not arrogant)
doesn't get frustrated easily – on the phone and email. That is conscientious, confident (not arrogant)
customers over the phone, in person or through email. Effective communication is important in any customer
customers over the phone, in person or through email. Effective communication is important in any customer