Reference: PTA000208-CDW-2 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries inquiries, service requests, and resolutions. Coordinate with various departments to ensure timely resolution resolution of customer issues. Prepare reports on service activities, including trends, performance metrics metrics, and customer feedback. Assist in the development and implementation of administrative procedures
access to already earned wages, is looking for Customer Support Agents. The ideal candidate will be responsible exceptional customer service, resolving customer inquiries, and ensuring a high level of customer satisfaction satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Handle and resolve customer complaints in a professional manner manner. Maintain detailed records of customer interactions. Communicate and coordinate with internal departments
Warranty Portal; • Direct support to external service partners – Technical and Commercial; • Full use and maintain strong relationships with customers and service partners; Good problem-solving, details-oriented skills and decision making; Ability to support customers over telephonically; Business ethics and transparency
Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: Customer Service Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians Informing customers about potential cost savings and warranty protections. Assisting customer with quotations managing the service Centre's scheduling and workflow. Informing customers of changes in service or when their
joining a Dealership that seeks the expertise of a Service Advisor Minimum Requirements to qualify: 3-5 years' experience working in a Dealership environment as a Service Advisor Experience working with the computer system
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong Leadership: Provide strong leadership to the client services team, offering guidance, support, and mentorship work environment that promotes teamwork and a customer-centric approach. Client Relationship Management: understanding their needs and ensuring exceptional service delivery. Act as the primary point of contact for
Previous experience in customer liaison would be advantageous. SKILLS: Customer service orientation Problem communication, both with external as well as internal customers Computer Literacy Be able to use Parcel Perfect if delivery has failed. Dealing with day-to-day customer queries First line answering the telephone to all times; Liaising with customers and maintaining excellent customer service at all times; Dealing with
clients and customers and they help ensure that customers are satisfied with products, services, and features to Clients is kept as they offer them funeral services as according to their preferred Packages. The operations Consultant also attracts potential customers by doing cash funerals, as well as do Upselling process orders, prepare correspondences and fulfill customer inquiries to ensure all necessary documentations information in order to provide services to client Open and maintain customer accounts by recording account
Junior Service Advisor Minimum Requirements: Must have a minimum of 2 years' experience as a Service Advisor
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong Leadership: Provide strong leadership to the client services team, offering guidance, support, and mentorship work environment that promotes teamwork and a customer-centric approach. Client Relationship Management: understanding their needs and ensuring exceptional service delivery. Act as the primary point of contact for