identify issues through root-cause analysis. Deliver effective and accurate solutions to incoming customer or customer and product support as per SLA. Timely, effectively, and proactive handling of customer enquiries
Time management and planning skills Ability to effectively prioritize and execute tasks in a high pressure Be between the ages of 18 and 25 years; Have effective communication skills in the written & verbal
with customers, even in stressful situations. Effective writing: Ensure written communication, like emails Problem-solving and conflict resolution: Develop effective strategies to address customer concerns and complaints Efficiency: Time management: Manage your schedule effectively to handle multiple tasks simultaneously, answer workspace and utilize relevant tools and software effectively to manage appointments, records, and customer
Advisor skills and be able to manage their day effectively and proficiently.
Requirements:
problem solver with the ability to collaborate effectively with internal teams. If you are confident and
Language Proficiency: Ability to communicate effectively in both written and spoken English. Can work
environment, solving problems efficiently and effectively, ensure smooth daily operations, manage the shift
Intern is to execute the business processes effectively, efficiently and to achieve personal performance
Intern is to execute the business processes effectively, efficiently and to achieve personal performance
tickets within the SLA Accepting ownership for effectively solving customer issues, complaints and enquiries;