DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
consistent performance.
Floor management
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
experience in a client services and relationship management role. Excellent verbal and written communication fast-paced and challenging environment. Able to manage time,prioritze and adhere to strict deadlines.
excellence. You will be responsible for leading and managing a team of rental agents, fostering a high-performance and effectively, ensure smooth daily operations, manage the shift roster and handle various administrative
experience in a client services and relationship management role. Excellent verbal and written communication fast-paced and challenging environment. Able to manage time,prioritze and adhere to strict deadlines.
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels capture data for analytical reporting; Ability to manage and take responsibility for own time, workload