interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis, and
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
licenses and payment information. Problem Resolution: Address customer inquiries, concerns, and complaints professionally
within the agreed time frames.
Respond to emails, web queries, posted queries/courier services,
Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres to operational
customers
doesn't get frustrated easily – on the phone and email. That is conscientious, confident (not arrogant)
doesn't get frustrated easily – on the phone and email. That is conscientious, confident (not arrogant)