Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
with relevant certifications such as ITIL, PMP, Security, and AWS/Azure/VMware, are highly valued. Minimum infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and Relevant certifications such as ITIL/COBIT, CAPM/PMP, Security/CISSP, Fortinet, Microsoft, AWS/Azure/VMware certifications software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving tasks Designing, implementing, and maintaining the security of all ICT systems Mentor and lead a team of technical
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent opportunities through referral business and events. Secure meetings with decision-makers in the market for technical issues and support queries. Assist internal service departments with client meetings or on-site interventions initiatives with business objectives. Manage and secure the prospect and key client base. Implement ongoing opportunities through referral business and events. Secure meetings with decision-makers in the market for
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent opportunities through referral business and events. Secure meetings with decision-makers in the market for technical issues and support queries. Assist internal service departments with client meetings or on-site interventions initiatives with business objectives. Manage and secure the prospect and key client base. Implement ongoing opportunities through referral business and events. Secure meetings with decision-makers in the market for
consumables, media, expertise, and after-sales service. They are seeking a dynamic Sales Consultant to relationships with new and existing customers to secure orders and establish new accounts. Create compelling relationships with new and existing customers to secure orders and establish new accounts. Create compelling
consumables, media, expertise, and after-sales service. They are seeking a dynamic Sales Consultant to relationships with new and existing customers to secure orders and establish new accounts. Create compelling relationships with new and existing customers to secure orders and establish new accounts. Create compelling
forwarders, carriers, and logistics providers to secure cost-effective and reliable transportation solutions Conduct regular performance reviews of logistics service providers, evaluate their performance against established partners to ensure cost-effective and reliable service. Lead cross-functional projects to enhance process forwarders, carriers, and logistics providers to secure cost-effective and reliable transportation solutions Conduct regular performance reviews of logistics service providers, evaluate their performance against established
forwarders, carriers, and logistics providers to secure cost-effective and reliable transportation solutions Conduct regular performance reviews of logistics service providers, evaluate their performance against established partners to ensure cost-effective and reliable service. Lead cross-functional projects to enhance process forwarders, carriers, and logistics providers to secure cost-effective and reliable transportation solutions Conduct regular performance reviews of logistics service providers, evaluate their performance against established
Our client, a leading supply chain and logistics service provider is looking for a skilled IT Systems Analyst solutions using both existing and new systems, services, and methodologies. A significant part of the technologies (APIs, Web Services, XML, JSON, EDI) Understanding of system security standards, data analysis design Exposure to Microsoft Azure (Integration Services, Logic Apps, BI) Experience with ERP systems,
with previous experience specific to Managed IT services required to join a growing team. You will be responsible Hosting, Cloud, 365, IT managed Services, LAN infrastructure, Voice, ISP services. Duties and Responsibilities: Continuously demonstrate the value of products and services to clients. Build long-term relationships based clients to understand needs and convey product/service details. Primary contact for customer account matters; Showcase in-depth knowledge of company products/services. Stay informed on industry trends for improved