requests and food allergies Provides guidance & training to junior kitchen staff members, including but maintain kitchen organization, staff ability and training opportunities Monitor and maintain hygiene and skills (word, excel, outlook) Exceptional customer-service skills Excellent written & oral communication
requests and food allergies Provides guidance & training to junior kitchen staff members, including but maintain kitchen organization, staff ability and training opportunities Monitor and maintain hygiene and skills (word, excel, outlook) Exceptional customer-service skills Excellent written & oral communication
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by profitable operations. Ensure that policies, processes and standards directly affecting the guests ensures competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by profitable operations. Ensure that policies, processes and standards directly affecting the guests ensures competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Relations Maintain a high standard of customer service and excellent communication skills Adopting a “can Sales Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations precision Confirmation and pro forma invoices processed and issued on time according to procedures and occupancies Reservations Accurately record and process reservations made by phone/fax/email in the Property
Relations Maintain a high standard of customer service and excellent communication skills Adopting a “can Sales Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations precision Confirmation and pro forma invoices processed and issued on time according to procedures and occupancies Reservations Accurately record and process reservations made by phone/fax/email in the Property
seamless guest experience through the related processes and procedures including guest's arrival and check-in departure, check-out and billing • Concierge services (Booking of restaurants, transport, etc.) • Recommendations ) • Follow and enforce all Health and Safety processes and procedures whilst maintaining the privacy with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security
seamless guest experience through the related processes and procedures including guest's arrival and check-in departure, check-out and billing • Concierge services (Booking of restaurants, transport, etc.) • Recommendations ) • Follow and enforce all Health and Safety processes and procedures whilst maintaining the privacy with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security
On the job training, attending prescribed roadshows, conducting your own product training and by personally checked timeously prior to arrival - all travel services are booked and confirmed and all details are communicated
On the job training, attending prescribed roadshows, conducting your own product training and by personally checked timeously prior to arrival - all travel services are booked and confirmed and all details are communicated