ensure that customer requirements are timeously attended to. Responsibilies: Liaise with customers regarding enquiries and complaints. Ensure that services are supported by a customer order (hard copy, faxed or emailed) and follow up on back orders. Logging calls on customer route sheet as well as on planning board. Sign Certificate in Customer Service advantageous Minimum 3 years' experience in a technical service position or
Job Description: •Improve customer service experience, create engaged customers and facilitate organic growth growth •Take ownership of customers issues and follow problems through to resolution •Set a clear mission •Develop service procedures, policies and standards •Keep accurate records and document customer service accurate reports •Recruit, mentor and develop customer service agents and nurture an environment where they
legislative and regulatory frameworks in the Public Service, the DHA's core business, Security and Counter achieve improved efficiency and effectiveness in service delivery Ensure the development of preventative
efficiency. Do minor VOC adjustments. Attend to all custom queries that are within your expertise, matters have to be escalated to your manager. Arrange for customs exams with the warehousing staff. Provide your department with adequate information to address customer's customs related queries. Highlight all identified identified risks that may expose Swiftair to customs penalties Always pay attention to the detail and check your
internationally for over 5000 clients Job Summary: The Customer Security Director (CSD) is responsible for strengthening and deliver solutions that efficiently meet the Customer's security needs. The CSD is a dedicated Business as well as a single point of contact toward the Customer for all matters related to Security. Including operation of solutions, services, IT infrastructure, and operations supporting the Customer delivery, security value through their in-depth understanding of the Customer and their business environment, security-related
Responsibilities Include Switchboard Assisting customers –documentation requests, stock assistance, product COAs to GMA, etc) POD's Filling Small projects: Customs changes, port delays, etc Office orders- cartridges Review and ensure latest documentation sent to customers from ExtraNet. Request quotations monthly Lee documentation required by law- in order to support export customers Ensure transportation costs are in line with MOQs
sales orders – via e-mail, phone, fax, sales rep, customer website. Processing of and follow through of sales ensure customers are informed and stock is delivered within lead times. Liaison with customers, Customer PASTIS functions Manage customer changes in SAP system Completed a basic customer communication and/or administration
preparation for goods shipped and verification /audit of custom broker activities to ensure proper documentation maintaining our core values and culture. KEY CUSTOMERS The Clients Company Managerial and Supervisory PERFORMANCE AREAS OBJECTIVESKEY JOB OUTPUTS Customs procedures and Customs Act Coordinate / monitor clearances clearances of shipments. Expert knowledge of the Customs and Excise Act, Rules, Regulations, SARS policies and commodity and brand per importer. Ensure the correct Customs Procedure Codes have been utilised at time of clearance
clients to identify and implement value added services. Build new client relationships and bring in new
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients - Preparation and submission of IT12R