About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
statements Supplier credit note capturing Debt collections Bank capturing and bank reconciliation Customer
Using Pastel Collating Sub-Contract Wages Debt Collection Communicating With Team Computer Skills (Microsoft
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
feedback to the Accounts Supervisor · Invoicing · Debt collections · Resolving customer queries · Preparation
to individuals with background in Medical debt collections as well as experience in liasing with Medical
SALARY : R125 373 per annum CENTRE : Groote Schuur Hospital, Observatory REQUIREMENTS Minimum requirement: skills. Basic computer literacy skills. DUTIES Collecting and delivery of posts (i.e., letters, memos, folders throughout the entire Hospital. Deliver and collect blood specimens, blood hampers, or any other blood-related Plasma), etc. Collect medication at the Pharmacy as well as assist with the collection of Folders from
debtors accounts o Debtor management, including debt collection and reporting as required o reporting responsibilities
are readily available and all vehicles sales debt collection documentation are completed; ● Attend weekly
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies: