responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills
responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills
an energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Kwa-Zulu Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about and follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
switchboard: receiving incoming calls, message management, and transferring calls Manage the Reception area
switchboard: receiving incoming calls, message management, and transferring calls Manage the Reception area
Calling all Technical Sales /Snr Account Manager. Previous experience in strategy/business development manufacturers, offering safety solutions in these sectors. Calling all Technical Sales /Snr Account Manager. Previous
Reference: NWA003161-PCa-2 Calling all experienced Senior .NET Developers looking to join a reputable send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually