Key Account Area Manager Market Related - Twinsaver Group - South Africa

Take care of allocated Channel / Sector of our current business in the market with a view to developing and retaining the current customer base. Take responsibility for Channel in respect of: Business Growth, New Business, Pricing, & Relationship building. Responsibilities: Management and Analysis of Key Account and Contract customers. To maintain & develop business relationships with strategic key customers, monitoring customer profitability and mix. Management of rebate targets and customer discussions within business reviews. Joint forecast development with customers and management through TSG processes. Develop selling propositions aligned to customer and business strategies. Profitable promotional / deal recommendations, implementation and post analysis within guidelines. Deliver Volume / Value growth in line with Direct Channel allocated as per budget. Achieve monthly sales targets set for their Channel. Identify new opportunities, to achieve new monthly business targets set for their Channel. Align with Distributor Partners in allocated region. To ensure Customer satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective communication on a continuous basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month. Outlying areas, once per quarter. Channel manager along each alternate quarter. 1 Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new customers Build Customer relationships; retain current customers as well as up-selling / cross selling to obtain new business targets. Accountability & responsibility of portfolio. Accountable for the timeous and effective communication, implementation and systems pertaining to pricing practices including price increases. Manage portfolio / customers aligned to budget. Accountable for the continuous evaluation, analysis and corrective action across all paper products (including competitor activity / insights). Accountable for the drafting and implementation of the Annual Channel / Key Account customers business plan as well as quarterly reviews to AFH Director and monthly reviews to the Channel Manager of actual performance versus budget. To ensure the ongoing planning, communication and implementation of relevant tenders within the channel Daily, Weekly & Monthly diary / teams meetings on share file. 0 Update monthly. Monthly reports by the 2nd working day of the new month. To initiate value-added projects in line with Consumer Marketing pertinent to the channel, General duties:- Accuracy & Consistency Quotations as and when required as per Twinsaver Template, to be done by each DAM and sent via email to individual customers. Execution of emails, replies within 1 working day Contract documents, check end dates and renewals. Credit applications. Surveys, site visits. Management / co-ordination of Service Technician in conjunction with Sales Administrators. Attend weekly sales meetings & other general meetings required by the Twinsaver Group. Knowledge and Experience: 5 Years sales experience Previous experience in managing staff would be an advantage o Have previous selling experience and a proven track record, experience in a business to business selling environment Skills and Competencies: Be assertive with excellent customer services orientation Have sound judgment with good problem solving ability Have good communication and negotiation skills Be willing to work under pressure Be a self-motivated individual with good interpersonal skills Have excellent working knowledge of excel, word, integrated systems and outlook Have a valid driver's licence and be willing to travel. Apply Now

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Key Account Area Manager Market Related - South Africa

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