to work with little supervision
EDUCATION, QUALIFICATIONS
The HC Group Data Analyst is responsible
analysing, and interpreting data to inform strategic decision-making. The HC Group Data Analyst plays a vital
vital role in leveraging data to support evidence-based decision-making and drive HC initiatives that align
Managing the integrity of HC data across the various platforms.
Gathering data from various HC systems
platforms, and employee surveys.
Analysing HC data to identify trends, patterns, and correlations.
The HC Group Data Analyst is responsible
analysing, and interpreting data to inform strategic decision-making. The HC Group Data Analyst plays a vital
vital role in leveraging data to support evidence-based decision-making and drive HC initiatives that align
Managing the integrity of HC data across the various platforms.
Gathering data from various HC systems
platforms, and employee surveys.
Analysing HC data to identify trends, patterns, and correlations.
part of our dedicated team. Key Responsibilities: Data Modelling and Review Operational Reporting and Performance business: Marketing: Lead acquisition and analysis Data review and digital performance management Risk cohort Productivity analysis Resource utilisation and optimisation Data base segmentation and evaluation Collections & framework to effectively shape the portfolio Claims: Data and correlation modelling for investigation process how effectively eliminate lost opportunities IT, Data Science & System Development Exposure to resource
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
/>3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
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