preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
expansion of our Sales Department. We have several call centre sales postions available and require candidates financial products telephonically within a contact centre environment. - Build strong customer relationships
Requirements: Matric (Grade 12) 2 - 3 years Contact Centre Sales Management experience Must have international Competencies: Ability to manage a team Understanding Call Centre principles and practices Able to coach and develop
Responsibilities: • Collaborate closely with the 24/7 Response Centre to ensure seamless support for app users. • Provide Agile software development and environments like call centres and logistics. • Excellent English communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
and conduct regular quality assurance checks of calls and adherence to client processes and procedures Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment
sales career? Exhilarate, an outbound sales call centre in Amanzimtoti, Durban, is seeking dynamic individuals Duties & Responsibilities: - Conduct outbound calls to potential clients. - Present and sell insurance
sales career? Exhilarate, an outbound sales call centre in Amanzimtoti, Durban, is seeking dynamic individuals Duties & Responsibilities: - Conduct outbound calls to potential clients. - Present and sell insurance
Marketing) Experience in a leadership role in a BPO/Call Centre Proven track record in leading a Large Team (200