Call Centre Team Leaders Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
share this job on whatsappCall Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries nal skills
- Analytical skills Â
- Team player
- Negotiating skills Â
- Presentation service industry
- Answering inbound calls timeously.
- Be professional and polite at
Treasury Team Leader Sandton
Atm SolutionsSandton
reviewing of records/ modules whenever another team leader is not present to keep the daily target · Month of all discussions with team · Consistent feedback and communication to team members · Manage attendance and address were needed · Monitor productivity of team members to make sure they comply with daily targets applicable · Monthly planning of annual leave for the team and make sure backup has been communicated Queries applicable. · Monthly planning of annual leave for the team and make sure backup has been communicated. · Attention
Call Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Warehouse Team Leader Marlboro / Sandton
Lascom Management SystemsSouth Africa
R18K - R24K CTC dep on experience technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse warehouse stock levels fall too low Ensuring that all team members are aware of their duties and priorities individual team members and fellow co-workers Work as an active team member to complete team goals Leading Leading by example and ensuring that all team members adhere to the Company PPE requirements, Health & experience as a Warehouse Team Leader with experience of supervising and motivating a team. 3-5 years' Experience
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Warehouse Team Leader R18k - R24k Ctc Dep On Experience
Lascom Management SystemsSouth Africa
R18K - R24K CTC dep on experience technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse warehouse stock levels fall too low Ensuring that all team members are aware of their duties and priorities individual team members and fellow co-workers Work as an active team member to complete team goals Leading Leading by example and ensuring that all team members adhere to the Company PPE requirements, Health & experience as a Warehouse Team Leader with experience of supervising and motivating a team. 3-5 years' Experience
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
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