negotiation skills Listening skills Excellent communication, interpersonal and customer care skills Networking
training and development experience Skills Communication skills Time management skills Problem solving
management plan including. • Monitor, analyse and communicate with the responsible persons at a group and business
on the agent relationship for all bookings. Communicate continuously with agents and delivering service
capability. Manage all CRM/direct marketing communication. Proactively monitor and optimise ecosystem
management plan including. • Monitor, analyse and communicate with the responsible persons at a group and business
Problem-solving skills Strong customer orientation Good communication skills Computer literacy Essential Competencies
Change management Client service strategies Communication strategies Research methodology Resource allocation
capability. Manage all CRM/direct marketing communication. Proactively monitor and optimise ecosystem
Problem-solving skills Strong customer orientation Good communication skills Computer literacy Essential Competencies