Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops collections. The ability to Increase and improve inbound SLA. The ability to Increase and improve RPC conversion
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops collections. The ability to Increase and improve inbound SLA. The ability to Increase and improve RPC conversion
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
Duties will include but is not limited to: Cold calling new prospects to secure appointments with our qualified Afrikaans Target driven Career growth driven Cold Calling experience in relevant sales industries such as
recruiting for an Inbound Manager to join our dynamic team. Efficiently optimize inbound logistics processes Key Performance Areas: Strategically manage the Inbound function including Receiving, Stock Control, Inventory Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist assessments of calls and administrative functions of staff members in the call centre; Assist with reports
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and assessments of calls and administrative functions of staff members in the call centre. · Assist with
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing quality assessments of calls and administrative functions of staff members in the call center; Assist with
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing quality assessments of calls and administrative functions of staff members in the call center; Assist with