Call Centre Agents Metrorail Jobs in South Africa - Page 9
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M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
share this job on whatsappVodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Team Leader Call Centre Pta - East
Pillangó PlacementsSouth Africa
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum minimum experience. Experience Required Setting up of call campaigns, sms and emails; Analysing books and assist assessments of calls and administrative functions of staff members in the call centre; Assist with reports
Call Centre Team Leader Pretoria East
Ergasia PlacementsSouth Africa
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and assessments of calls and administrative functions of staff members in the call centre. · Assist with
Call Centre Team Leader [debt Collection]
Pretoria
18000.00 Monthly
- Setting up of call campaigns, SMS and emails;
- Analyzing books and assist with the development quality assessments of calls and administrative functions of staff members in the call center;
- Assist
Call Centre Team Leader [debt Collection]
Accredited Resource Consulting ServicesSouth Africa
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing quality assessments of calls and administrative functions of staff members in the call center; Assist with
Call Centre Team Leader Tshwane (pretoria)
Accredited Resource Consulting ServicesSouth Africa
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing quality assessments of calls and administrative functions of staff members in the call center; Assist with
Call Centre Operations Manager - Courier Service
Johannesburg
R300 000
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses escalations
- Ensure schedule adherence by agents and desired productivity levels
- Listen
Call Centre Manager Cape Town, South Africa
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Call Centre Team Leader Tshwane (pretoria)
Accredited Resource Consulting ServicesSouth Africa
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing quality assessments of calls and administrative functions of staff members in the call center; Assist with
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