experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
his/her responsibilities as they relate to the KYC Centre of Excellence; Maintain logs of customer information
his/her responsibilities as they relate to the KYC Centre of Excellence; Maintain logs of customer information
ability to manage cross-functional teams and drive projects to successful completion. • In-depth understanding engagement. • Project management skills. Working with competing deadlines and using recognised project management
ability to manage cross-functional teams and drive projects to successful completion. • In-depth understanding engagement. • Project management skills. Working with competing deadlines and using recognised project management
the CRM system - Plan and execute data migration projects to transfer data to and from the CRM system -
the CRM system - Plan and execute data migration projects to transfer data to and from the CRM system -
needs. · Be a positive ambassador for the clinic: Project a positive image of the clinic and contribute to
existing software solutions. Analyse and create project specification documents as required. REQUIREMENTS: