EMPLOYMENT AVAILABLE Title: Aftermarket Sales Specialist Area: Newcastle Industry: Material Handling Equipment opportunity for an experienced AFTERMARKET SALES SPECIALIST is required for permanent employment based in existing client base through personal performance and customer relationship management. The individual in this following functions: The promotion of aftermarket services and value-added products in line with company growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance
and foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance
and foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance cost-efficient work. By professionally performing all customer services, defined retrofitting of accessories and maintenance towards preserving the value of customers' vehicles. By treating customers' property in a manner that shows image of the product and the service organization, thus contributing to customer satisfaction as well. Supports to the workshop bay. Performs all maintenance services in accordance with manufacturer's specifications
energisers and their workings and be able to advise customers on how to install them. You also need to have required of a repair person interacting with customers and colleagues: a desire and ability to pass on department by giving excellent back-up service and advice to create repeat custom. Primary Responsibilities: Carry process when delegated to an assistant Notify the customer when a repair is ready for collection or dispatch re-order when necessary Provide a consultancy service to customers regards the installation and use of the
predictive and preventative maintenance programs Specialist technical support to the maintenance team Knowledge
Ledger
Sales Ledger Assist the Debtors Clerk in phoning customers in respect of due/overdue accounts Printing of of Debtors invoices and forwarding to relevant customers All daily and monthly Standard Bank EFT payments credit cards) - CASHIER Receives money from customers (workshop, sales and spares) - CASHIER Ensure