of processes. Set up and maintain automated data processes. Produce and track key performance reporting
models using data analytics tools including advanced excel Oversee Root Cause analysis processes across the
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards of excellence. We are seeking a detail-oriented and strategic Industrial Psychologist Graduate to take on the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent p
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards of excellence. We are seeking a detail-oriented and strategic Industrial Psychologist Graduate to take on the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent p
completeness, and reliability of bank data and modelling processes. Lead the fraud risk management program
completeness, and reliability of bank data and modelling processes. Lead the fraud risk management program