Travel Support Channel platform . Product Knowledge Property Knowledge of all client trade products Policies client portfolio Superior product knowledge is vital Product knowledge is a responsibility not a function Maintain a high level of product and service knowledge about all client properties/products. Quotations reservations requiring credit approval Maintain knowledge of special rates/ offers/ promotions Immediate
Travel Support Channel platform . Product Knowledge Property Knowledge of all client trade products Policies client portfolio Superior product knowledge is vital Product knowledge is a responsibility not a function Maintain a high level of product and service knowledge about all client properties/products. Quotations reservations requiring credit approval Maintain knowledge of special rates/ offers/ promotions Immediate
and written forms.
Competencies:
Product Knowledge:
same / similar position Excellent hosting skills Knowledge of Cape Town, to give information on tourist destinations
same / similar position Excellent hosting skills Knowledge of Cape Town, to give information on tourist destinations
years' experience in a similar role. Advanced knowledge and experience in Sage 300 Payroll and ESS (Sage and accurate work practice essential. Working knowledge of Time and Attendance systems Strong organizational
email boxes and telephone lines. Opera knowledge - essential Knowledge of travel trade practices A passion
email boxes and telephone lines. Opera knowledge - essential Knowledge of travel trade practices A passion
and Outlook in particular) Basic OPERA System Knowledge COMMUNICATION: Verbal Communication Comprehension Appearance Product knowledge (rooms) Proper care of tools and equipment General knowledge to complete duties duties Knowledge of materials and equipment Communication to guests Communication to Management Project
and Outlook in particular) Basic OPERA System Knowledge COMMUNICATION: Verbal Communication Comprehension Appearance Product knowledge (rooms) Proper care of tools and equipment General knowledge to complete duties duties Knowledge of materials and equipment Communication to guests Communication to Management Project