background in our support centre to provide online and telephonic service and support to external customers and equipped to provide an outstanding customer service experience. Duties would include, but not limited guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Date of First Appointment (DOFA) in Financial services industry Access to an existing network of people what you have learned Management oversight and a supportive infrastructure so that you are fully enabled enabled to add value to clients. Product Specialist support Company Laptop Access to revamped modern office office space with meeting facilities Back office support Rewards and recognition for outstanding performers
analytical skills through training, knowledge sharing, and encouraging a culture of continuous learning
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits
financial, commercial and analytical support for the sales & support functions
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits