repairing systems and products both on-site and at customer locations. Your work ensures everything runs smoothly smoothly and efficiently, meeting both company and customer needs. Plus, you'll keep vehicle records up to troubleshoot equipment breakdowns, and advise customers or supervisors on necessary repairs. Keep vehicle Deliver complete customer satisfaction with professionalism and courtesy. Facilitate clear communication (Field Service Team Leader and Controller), and the customer. Comply with OHSACT requirements on both company
used, cleared description of work done, etc. The requester must sign the works order off. Forward works
targets and take timeous corrective action. • Customer backordered parts follow ups daily • Following new clients • Carry out random inspections on customer's equipment after service and repairs have been and chargeable customers – Liaise with customers as required and ensure effective customer feedback communication processes. • Liaise with customers as required and ensure effective customer feedback communication processes Resolve/assist in the resolution of disputes with customers subcontractors on site. • Ensure systems and procedures
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
quotes to customers and assist with sales within the branch/region. Building and maintaining customer relationships and training. Provide technical telephonic and customer walk in support. Grade 12. A recognised qualification
business: Profitablity Sales Aftersales Parts Customer Satisfaction People management Growth strategies Good verbal and written communication Exceptional customer service and people management skills Able to work
solutions that are executed with expertise. Their customer-centric approach is reflected in the success of from BPW KG to complete models Complete models to customer requirements Ensure that all the drawings completed other team leaders Ensuring that all internal customers are serviced effectively Adhering to BPW policies
With a commitment to excellence and a focus on customer satisfaction, they take pride in their team of from BPW KG to complete models Complete models to customer requirements Ensure that all the drawings completed other team leaders Ensuring that all internal customers are serviced effectively Adhering to BPW policies
equipment commissioning on projects. Support local customers. Callouts, change requests etc. A minimum of one
Warranty assessment and inspection Liaising with customers Red Seal : Trade Test (Armature Winder) Technician