to understand the company's current and future product offerings. Key responsibilities: Client Relationship collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations market research to inform sales practices and product development Collaboration with Other Teams: Work Work closely with the customer service, product management, and business development teams to ensure client understanding of Software Development Life Cycle, SaaS products and cloud-based technologies Experience with CRM
responsible for providing technical support and assistance to clients, both remotely and onsite. This role systems, Advising clients on the optimal use of products or services, such Microsoft Office 365, Redstar Linux Microsoft Products, eg Office 365, Exchange, SharePoint, Lync Knowledge of products such as Redstar
responsible for providing technical support and assistance to clients, both remotely and onsite. This role systems, Advising clients on the optimal use of products or services, such Microsoft Office 365, Redstar Linux Microsoft Products, eg Office 365, Exchange, SharePoint, Lync Knowledge of products such as Redstar
Microsoft Eco-system, understanding where the product is going and how to map that to business requirements between all related parties at all times. Perform product presentations internally and to clients, guiding the Microsoft roadmap and integration to other products in mind. Proactively manage expectations and outcomes elements have been included. Validate that the final product satisfies the defined requirements. Investigate document reported defects. Validate that the final product satisfies the defined requirements. Client Training
Microsoft Eco-system, understanding where the product is going and how to map that to business requirements between all related parties at all times. Perform product presentations internally and to clients, guiding the Microsoft roadmap and integration to other products in mind. Proactively manage expectations and outcomes elements have been included. Validate that the final product satisfies the defined requirements. Investigate document reported defects. Validate that the final product satisfies the defined requirements. Client Training
transition Provide mentorship to junior developers and assist in their technical growth Support existing applications Continuously strive to make improvements to the existing products and/or systems and services Complete assigned
testers and production quality assurance staff to continuously improve testing processes Assist in the setup
testers and production quality assurance staff to continuously improve testing processes Assist in the setup
transition Provide mentorship to junior developers and assist in their technical growth Support existing applications Continuously strive to make improvements to the existing products and/or systems and services Complete assigned
standards and the development process, providing assistance to fellow developers. Plan and implement effective development standards. Occasional standby and production support may be required. Qualifications and Skills: