experience) About the Company: A leading IT solutions provider known for their exceptional customer service and maintaining clients' IT infrastructure. You'll provide advanced technical support, troubleshooting, and dependable vehicle are essential. Key Responsibilities: Provide L2 and L3 support for Microsoft 365 (Exchange Online with clients to understand their IT needs and provide proactive support and recommendations; Document
commitment to innovation and excellence. They provide a dynamic work environment with opportunities for Lead and manage the Infrastructure Support team, providing guidance and support to ensure the efficient resolution and innovation in service delivery processes; Provide leadership, mentorship, and coaching to the Infrastructure Conduct performance evaluations, set goals, and provide feedback to team members to support their professional
commitment to cybersecurity and innovation, they provide a dynamic and supportive work environment. Join implement security processes, systems, and services; Provide technical leadership for cybersecurity systems Management in an Enterprise environment; Experience providing security architecture guidance; Understanding with response and business partners; Experience providing status updates to executives and stakeholders;
repairs. Approximately 30% of the role will involve providing Helpdesk support, so flexibility and a willingness functioning optimally and meets company standards; Provide first and second-level Helpdesk support, including
commitment to innovation and excellence. They provide a dynamic work environment with opportunities for work under pressure. Role & Responsibilities: Provide general desktop support; Fast and effective problem
conducting surveys and benchmarking exercises to provide comparative insights and support decision-making;
suitable options within budget and expectations; Provide sales enablement by offering technical guidance
thorough testing and debugging to ensure the chatbots provide an exceptional user experience; Work alongside
issues to the Team Leader for Services Reporting; Provide solutions for ad hoc reporting requests; Collaborate
dedicated to client success. Key Responsibilities: Provide on-site technical support for hardware and software