Remain calm and collected in adverse situations. Be alerted to deteriorating customer-service within the environment incidents to the Problem ticket. Recognise and alert the Team Leader or Manager of trends in customer
solutions, including logging, monitoring, and alerting. Automate repetitive tasks to enhance system reliability
will be doing: Explore game mechanics and monitor alerts with curiosity and precision. Engage in dynamic
up to date and respond promptly to tickets and alerts. Monitor and ensure optimal performance of operational
technologies (Hyper-V). Extensive experience in and Alerting routines. (Ensure system integrity, and minimization
and experience in Infrastructure Maintenance and Alerting routines. (Ensure system integrity, and minimization
understanding of Infrastructure Maintenance and Alerting routines Familiarity with Enterprise endpoint
F/W and Proxy Respond to P1, P2 and P3 Events and Alerts Fine Tune Use Cases with SOC and OPS Work with