and motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager responsible for leading and managing a team of technical support engineers, and ensuring the highest level of customer support. Manage and lead a team of technical support engineers Ensure the team provides timely Engineering, or a related field Proven experience in a technical support management role (minimum 5 years) Good Management certification may be required Strong technical background and understanding of IT systems Excellent
company. Deliver exceptional service to internal and external customers. Respond to customers within SLA themselves. Create/ update Knowledge Base articles / technical notes as solutions are identified or articles
systems or services Collaborating with sales, support, and technical teams to coordinate implementation activities
solving hardware or software faults. Providing technical support to end-users either face-to-face, over and troubleshooting CCTV systems. Requirements: Technical skills and knowledge of computer hardware, business communication and interpersonal skills to provide technical support to end-users. Ability to work under pressure
You will play a critical role in supporting our technical operations and providing top-notch IT solutions networks, and computer systems. Technical Support: Provide advanced technical support to staff and troubleshoot
ensuring smooth operations, troubleshooting technical issues, and providing support to end-users. The problem-solving and communication skills Technical Support: Provide technical support to end-users, resolving
financial management, OSHEM and compliance management, sales and marketing support, and reporting. Min Degree/Diploma