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Global Process Owner - Oracle Specialist
Johannesburg
R1 mill p.a. skills to act independently while guiding and training others to articulate the customer needs in the
share this job on whatsappContact Centre Agent Alberton
Altron FintechAlberton
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails Service Level Agreement Perform installation and training on products Log all interactions on internal system customers to provide installation and training Outbound calls to customers to provide feedback on queries
Project Manager - Infrastructure & Data Centre Specialist
Johannesburg
Monthly
What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide
Network Engineer Kwazulu-natal
Lcs TechnologiesSouth Africa
management and industry experience, gained at leading global and local companies. The Network Engineer will with various vendors and make recommendations on global best practices. KEY TASKS; Bill of Materials ➢ systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported
Engineer Network Security Midrand
Sabenza It RecruitmentMidrand
through automation. You support global connectivity design issues in the global cloud connectivity environment with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
Vas Tech Lead
Johannesburg
mandatoryTraining
- GSM training is mandatory as well as some training on SS7 and
- Some training on Oracle, SUN Solaris and Linux is also required
- Training on any scripting must
- Training on various systems in the Charging, VAS, CRM, Self Service, Portal, Call Centre and Business systems space
- Any Project Management training is highly desirable
Physical Infrastructure Administrator - Department Of Information Technology Services Market Related
University Of PretoriaSouth Africa
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
Infrastructure Administrator Gauteng
University Of PretoriaSouth Africa
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
Application Support Analyst Centurion
AccentureCenturion
liaise with end-user community/client via the Call Centre to assist with the resolution of more complex requests; Facilitate inbound communication via the Call Centre during peak hours; Build good relations with researching and sharing ideas on best practice in the Call Centre Service delivery; Maintain customer information
Senior C# Developer Randburg
Bbe RecruitmentRandburg
client's operational development team directly supporting the call centre, reporting to the Head of IT with queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
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