PURPOSE OF THE JOB: Service Desk Engineers provide IT end-user support on various components of an IT
leading and managing a team of technical support engineers, and ensuring the highest level of customer support Manage and lead a team of technical support engineers Ensure the team provides timely and effective Bachelor's degree in Computer Science, B.Tech Engineering, or a related field Proven experience in a technical
• Writing of web-based programmes; • Thorough testing of developed system; as well as • Implementation