service desk manager is responsible for managing daily operations of the service desk, managing the service
Description RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a grea
Description RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a grea
availability and responsiveness.
availability and responsiveness. Offer 24/7 premium support with clearly defined service priority levels
their team. You will be responsible for Delivering high-quality support services in line with Sage standards
services status. Defines roles and responsibilities for IT services and solutions team members and clearly
services status. • Defines roles and responsibilities for IT services and solutions team members and clearly
Responsibilities:
The responsibilities include the overall day-to-day performance management of critical service areas