Dispatch Consultant will build and open support tickets after collecting, analyzing, and comprehending Dispatch Consultant will be expected to create new tickets and promptly respond to user requests submitted submitted via email, text, or directly within the ticketing system Essential Job Functions: To perform this job billable hours per day and close 7-10 support tickets per day. Entering time accurately into the timekeeping Directory Proficient in MS Office Proficient in a ticketing system Tech savvy High attention to detail Ability
DEPARTMENT Attending to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the
DEPARTMENT Attending to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the
DEPARTMENT. Attending to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the
DEPARTMENT. Attending to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the
Additional Duties & Responsibilities: Assists in the ticket escalation process by identifying and resolving configuration backups Assists with HelpDesk support ticket escalations, troubleshooting, and overflow on an
support activities and client interactions in our ticketing system. • Conduct training sessions and provide
Monitor and respond to security incidents and tickets Updating/patching of network equipment to the latest
the role of Project Manager on certain projects; Attend to audit queries as and when required; and Perform
Technical Support Consultants. •Assists with internal tickets and projects related to improving documentation