Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has following requirements: A strong knowledge of call centres An analytical mindset At least 5 years of experience
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The performance Quality assurance Workflow optimization Training & development Technology management Analyse
Service Level Agreement Perform installation and training on products Log all interactions on internal system Contact customers to provide installation and training Outbound calls to customers to provide feedback N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
assurance
internationally for over 5000 clients Identify training and communication needs related to CRM, CPQ and and MA, to Design and/or deliver specialised training programs, tailored to specific needs and audiences Pro-actively participate in change management and training preparation for new projects related to CRM, CPQ internal support pages to guide end-users where to find training material and share tool updates along with
What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and all
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has following requirements: A strong knowledge of call centres An analytical mindset At least 5 years of experience
solutions, with specific focus on: Cost centre & Profit Centre accounting, allocation & assessment goals. Interact with senior management on matters where they may need to gain acceptance on an alternate methods and procedures on new assignments. End User training. Qualifications Bachelors Degree in Information Report (RTR) experience. Experience with Cost Centre/Profit Centre Accounting, Profitability Analysis, Overhead
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for Technical experience in electronics, etc.; Data centre infrastructure and/or network room requirements;