role: Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery monitor guidelines for customer satisfaction. To support Contracts Manager to grow Operational & Technical Manage all productive staff effectively and efficiently. Plan and adjust staff workloads and allocate advice, coordination, and support to team members. Ensure all operations staff adhere to Standard Operating Operating Procedures and safety protocols. Ensure all staff are adequately trained in terms of their duties
accounts followed up on People Management and HR Support Salary input prepared and submitted to payroll Performance Appraisals conducted for relevant staff Staff movement report prepared and circulated monthly
and databases Carry out miscellaneous tasks to support management, any overflow from Branch Manager as certificates and accounts etc Manage the internal staff and daily operations in the branch and ensure effective capturing transactions on the recons Ensure supporting documents are obtained for safe keeping and send off the road Organising of travel arrangements, staff events, customer relations such as functions and matters i.e. payroll confirmations, employee forms; staff deductions; capturing of time sheets, submission
from time to time in the Call Centre. Liaise with staff at all levels. Provide clear, detailed, and explanatory
with answers to queries. Stands in when other Sale staff are not available. Assists with stock-take when
with answers to queries. Stands in when other Sale staff are not available. Assists with stock-take when
from time to time in the Call Centre. Liaise with staff at all levels. Provide clear, detailed, and explanatory
department by ensuring budget targets are met with the support of service and branch managers. - Oversee and approve maintenance contracts to ensure revenue accuracy. - Support the service controllers in managing work in progress and scrutinize reports for customers, product support, sales, and management. - Conduct and document
department by ensuring budget targets are met with the support of service and branch managers. - Oversee and approve maintenance contracts to ensure revenue accuracy. - Support the service controllers in managing work in progress and scrutinize reports for customers, product support, sales, and management. - Conduct and document
responsible for managing administrative tasks to support the efficient operation of the facility. This role