customers
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
and effectively answering telephone calls and transferring calls to the area/person concerned ·Performing
since 1984. The group consists of retail fitment centers, and wholesale divisions; which are importers and
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
Responsibilities: ● Handling of incoming and outgoing calls by means of a friendly and well-informed service administrative skills (e.g. typing, filing, returning calls, taking messages, visitors’ log sheets, etc.) ●
Creating toner quotes STORES SYNERGY CALLS: Investigate toner calls – (Troubleshooting, placing orders quotes, tracking orders, assigning, and closing of calls. STORES DEVICE SWOPS Record FMA report daily. Record